If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Returned merchandise should include the tags and be in the same condition as when it was delivered to you. Used merchandise cannot be returned.
Regular Priced Merchandise
Merchandise not on sale must be POSTMARKED to us in new condition, with tags, and unscented within 3 DAYS of receipt (as defined when our carrier delivers the merchandise to your address) for a STORE CREDIT only.
If you received free shipping and your return(s) brings the total of the initial purchase below $95.00, the appropriate shipping charge will be deducted from your return store credit.
Sale Merchandise
Items purchased on sale at ANY DISCOUNT are considered FINAL SALE and may not be returned or exchanged.
Exchanges
Unfortunately, at this time, we are unable to process exchanges. If you would like to exchange your merchandise, please follow the return instructions above and return the original item(s) for a refund and place a new order.
Exchanges and Web Returns In-Store
Items purchased online can be returned in-store but are subject to our **REGULAR store policy as detailed below.
Store Pick Up
All merchandise received through our online Store Pickup option are subject to our **REGULAR store policy as detailed below:
**We offer a full refund on unworn, unopened legwear items ONLY within 10 days of purchase. After 10 days, all legwear is FINAL SALE and may not be returned or exchanged. Items MUST be in new condition. Used merchandise cannot be returned.
All other items are subject to a 7 day in-store EXCHANGE or STORE CREDIT for future use. After 7 days from the date of your purchase, no item will be accepted for exchange or credit.
All items eligible for RETURN, EXCHANGE, or STORE CREDIT must have all tags intact. All sale items are FINAL SALE. All Pre-Sale items are STORE CREDIT ONLY.
Please send all returns to:
Tiptoe Boutique Returns, 416-418 Central Avenue, Cedarhurst NY 11516